Pre-Show
- Execute cadences with current customers to set up meetings if they will be at the show (easier if you can acquire the attendee list)
- Execute cadences with prospects to set up meetings if they will be at the show (easier if you can acquire the attendee list)
During the Show
This is a quality-game not a quantity game!
- Arrange for hotel ‘room=drops’ with a strong CTA to visit the booth
- SWAG
Avoid offering easy access to premium SWAG that lures too many unqualified people. This includes cocktails & espresso.- Low-cost for folks who pass by: chocolates; mints; pens; etc.
- High(er)-cost for folks who engage in conversation and/or book follow up meetings: mugs, shirts, hats, etc.
- Booth staff should:
- Be at edge of carpet, not behind a table or sitting
- Not be on their mobile phones
- Smiling and making eye contact
- Offering the offer (ex: “Learn about…”) — without being pushy
- Strive to book meetings rather than simply scanning badges
- Ensure booth staff have qualifying questions to filter out low quality individuals at the top of the funnel
- Organize a VIP dinner for customers & prospects
Post-Show
- Take a picture of the booth and team and put that in the “Thank you for stopping by the booth” email that mktg. will send after. Or better, take a selfie with the person. There are usually 200+ booths and they won’t remember you without a prompt.
- First, carefully vet / pre-qualify leads keeping in mind that most badge scans tend to be ‘garbage’ and will destroy rep trust. Then, distribute leads fairly when you return to the “office”. Just b/c someone didn’t work the booth doesn’t mean they shouldn’t get leads.