(*) = recommended
- Catalyst
- (*) ChurnZero (best for SMB)
- ClientSuccess
- CustomerGauge (currently focused on VoC & NPS for CPG)
- (*) Delighted (NPS tool)
- EverAfter
- FullStory (seems more B2C)
- (*) Gainsight (best for MM/ENT)
- GuideCX (client onboarding)
- Hook
- Matik (generates slides, ex. QBR decks, from any data source)
- Moxo
- Observe.AI (contact center conversation intelligence)
- OnRamp (client onboarding)
- PlanHat
- RocketLane (client onboarding)
- (*) SimpleSat (NPS tool)
- Totango
- Userpilot